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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue



On Fri, 30 Jul 2010 08:22:14 +0000, Harishankar wrote:

> On Fri, 30 Jul 2010 08:17:58 +0000, Camaleón wrote:

(...)

>> Next time, read the reviews or ask in the forums *before buying* a
>> printer. Today is a *must* to be informed on the linux support for any
>> piece of hardware, mostly for scanning devices (printers are getting
>> better support those days).
>> 
> 
> I think that was harsh of you. I have this printer for a long time > 4 -
> 5 years and it has served me very well. We've been using this printer
> and it has given no issues in every other way.

We all (users) have -or have had- some piece of hardware that it's not 
working with Linux. That is the crude fact, nothing strange here. 
 
> I've seen this problem on Linux for a long long time and every time I
> assumed it was something I did wrong, but apparently the bug has existed
> for a long time (and I do consider it a bug, not a "feature")

You (or me) can call it as we want. It's HP who has the power to correct 
it or adding that option.
 
> Unfortunately until HP really takes Linux seriously I doubt whether it
> will have the desired impact.

So add yourself to the bug you found or open a new one.
 
> And no, I prefer not spending on devices just to get it working under
> Linux. I print occasionally anyway and it doesn't justify the extra cost
> either. A PSC was good enough for us then and it's good enough now.

Then keep it, that's up to you. You asked for a feature that was not 
available for your device and I tried to help you to diagnose a 
configuration problem (that lastly it turned out it was not).
 
> I really thought that the cartridge issue would be resolved by now.
> Apologies for my responses, but I have got really really frustrated
> these days with the mediocre level of support given by hardware
> manufacturers for Linux.

Yes, we all suffer for that. But HP is making a good job with HPLIP 
just... just that not all devices have the same good support for the 
drivers. I suppose older MFP lack some fetaures while newer ones, don't.

Greetings,

-- 
Camaleón


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