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Re: Thoughts about the bug tracking system



On Sat, 21 Jul 2007 15:23:07 +0200, Carl Fürstenberg wrote:

> Before, after a lot of trials and errors, I did manage to get
> reportbug working, but I still get angry now and then, especially when
> I choose a wrong option, as I don't know how to undo it, I must exit
> the program and begin from scratch again. 

Please have a look at reportbug-ng, it might fulfill your preferences
better.

> Other thing I feel
> cumbersome, is that it's difficult to get a good look at the progress
> of a bug, as you have to step through each entry of a report,

Hm, http://bugs.debian.org/$bugnumber is quite easy to read, isn't
it?
 
> Also, is there an easy way to respond to a bug in reportbug, or should
> I always send a plain email instead for that?

Sending an email to $bugnumber@bugs.debian.org _is_ the easy way :-)
(But you can also add informations with reportbug and reportbug-ng.
Or use the 'bts' tool with 'bts --mbox show $bugnumber'.)

Cheers,
gregor 
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