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Re: debian 8



On 13/04/2015, Petter Adsen <petter@synth.no> wrote:
> On Mon, 13 Apr 2015 23:23:54 +0800
> Bret Busby <bret.busby@gmail.com> wrote:
>> 2. As indicated in earlier posts, the two computers to which I have
>> referred; the Acer V3-772G and the Acer E5-521-238Q (I think that is
>> the model number of the newer one - it is in my previous posts), both
>> have the poor quality Insyde20 (?) (Inshite20) (I think it is) Setup
>> Utility, that controls whether the computer boots into UEFI or BIOS,
>> and forces Secure Boot when the computer boots into UEFI. So the "The
>> problem is really caused by halfbaked IOS/UEFI/EC firmware" sounds
>> quite credible. Acer needs to provide a decent Setup Utility with its
>> computers. The Setup Utitility (the Inshite20 one) appears to be third
>> party, and, not from the motherboards manufacturer(s), but, I could be
>> wrong in that.
>
> They very often are.
>
>> Unfortunately, the newer computer being a computer less than ten years
>> old, did not come with a printed manual, and I can not easily remove
>> the battery, so I will need to make a warranty claim on it - it is, I
>> think, less than a month old, or, at most, less than three months old.
>
> I do not know if this will solve your problem, but I found a manual for
> what I believe is your machine on Acer's website, and put it on my
> Dropbox account for you:
>
> https://www.dropbox.com/s/09lfo01vnl9z9d7/UM_asE5-571_531_551_521_511_EN_Win8.1_v2.pdf?dl=0
>
> Page 49 describes how to remove the battery pack, so with that guide in
> hand you can try to do it yourself without handing it in for a two week
> wait. I can't imagine that doing this would in any way affect your
> warranty.
>
> Good luck.
>
> Petter
>


The whole thing (getting the E5-521-238Q working again) ended up being
a witchcraft and entrails kind of thing.

1. A "suitable tool" for applying to the battery latch hole, is
"something like a paper clip or a pin or something", so, for safety, I
used the blunt end of a straight sewing needle (where is a paper clip,
when one is needed?).

2. Step one - make sure computer is disconnected from power supply.

3. Step 2 - insert "appropiate tool" into battery release hole, five times.

4. Step 3 - use "appropriate tool" to slide battery release latch
sideways, and remove battery.

5. Step 4 -  press power button five times.

6. Step 5 - re-insert batter.

7. Step 6 - connect to power supply.

8. Step 7 - press power button.

System is restored, as is session that existed when crash occurred.

Probaby best not done when dancing widdershins around a bonfire while
surrounded by twelve naked virgins of the user's preferred gender (too
many distractions).

Oh, and I found the purchase receipt for the computer - purchased on
02 April - did not last long, before first problem that required
warranty assistance.


-- 
Bret Busby
Armadale
West Australia
..............

"So once you do know what the question actually is,
 you'll know what the answer means."
- Deep Thought,
 Chapter 28 of Book 1 of
 "The Hitchhiker's Guide to the Galaxy:
 A Trilogy In Four Parts",
 written by Douglas Adams,
 published by Pan Books, 1992

....................................................


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