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Re: debian 8



On Mon, 13 Apr 2015 23:23:54 +0800
Bret Busby <bret.busby@gmail.com> wrote:
> 2. As indicated in earlier posts, the two computers to which I have
> referred; the Acer V3-772G and the Acer E5-521-238Q (I think that is
> the model number of the newer one - it is in my previous posts), both
> have the poor quality Insyde20 (?) (Inshite20) (I think it is) Setup
> Utility, that controls whether the computer boots into UEFI or BIOS,
> and forces Secure Boot when the computer boots into UEFI. So the "The
> problem is really caused by halfbaked IOS/UEFI/EC firmware" sounds
> quite credible. Acer needs to provide a decent Setup Utility with its
> computers. The Setup Utitility (the Inshite20 one) appears to be third
> party, and, not from the motherboards manufacturer(s), but, I could be
> wrong in that.

They very often are.

> Unfortunately, the newer computer being a computer less than ten years
> old, did not come with a printed manual, and I can not easily remove
> the battery, so I will need to make a warranty claim on it - it is, I
> think, less than a month old, or, at most, less than three months old.

I do not know if this will solve your problem, but I found a manual for
what I believe is your machine on Acer's website, and put it on my
Dropbox account for you:

https://www.dropbox.com/s/09lfo01vnl9z9d7/UM_asE5-571_531_551_521_511_EN_Win8.1_v2.pdf?dl=0

Page 49 describes how to remove the battery pack, so with that guide in
hand you can try to do it yourself without handing it in for a two week
wait. I can't imagine that doing this would in any way affect your
warranty.

Good luck.

Petter

-- 
"I'm ionized"
"Are you sure?"
"I'm positive."

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