Re: bug-reporting for non-English users
Lior Kaplan a écrit :
As a personal view, people should know English, especially if they use
computers. I know that's not the reality for everyone.
Dear Lior, nothing against you personnaly, but I have to strongly
disagree on this! Especially on your condition: "if they *use* computers".
You can not require people *using* computers to understand english,
especially in developping countries where english is not often used or
well known (or even known at all).
But, I fully agree that people *maintaining* computers, or working in
the computer science domain, should know technical english at the
minimum. And I agree on what you said next too (no foreign language to
maintainers).
Then, users would have to contact technical people in case of problem
and will not be able to manage it themself. It's not an uncommon
situation, but it's not really the happiest way too... Especially when
you know that "freedom" and "independance" are the main rules of
Vietnam... ;-) This is why one non-english speaking user clearly need a
supporting community in it's language to make the interface between them
and the BTS.
--
Jean Christophe "プログフ" ANDRÉ — http://asie-pacifique.auf.org/
Responsable technique régional — Associé technologie projet Reflets (CODA)
Agence universitaire de la Francophonie (AuF) — Bureau Asie-Pacifique (BAP)
Adresse postale : AUF, 21 Lê Thánh Tông, T.T. Hoàn Kiếm, Hà Nội, Việt Nam
Tél. : +84 4 9331108 Fax : +84 4 8247383 Mobile : +84 91 3248747
⎧ Note personnelle : merci d'éviter de m'envoyer des fichiers PowerPoint ⎫
⎩ ou Word, voir http://www.fsf.org/philosophy/no-word-attachments.fr.html ⎭
Reply to: