Re: Fundamental flaw in bug reporting system
* Ian Jackson <firstname.lastname@example.org> [060713 22:03]:
> Matt Zimmerman writes ("Re: Fundamental flaw in bug reporting system"):
> > We want users who don't know how to write a good bug report to become users
> > who do, not get discouraged and not contribute at all.
> This idea is based on the misapprehension that we are short of bug
Here opinions vary. As I'm mostly using production machines running
Debian stable, in my experience the largest problem is in my eyes
the lack of proper testing and filing of bug reports. (And thus hundreds
of annoying little bugs slipping through)
Of course it is not nice to have some bugs reported several dozen times,
but a majority of bugs goes unnoticed, and no writing of test-cases and
qa can ever replace a large group of users testing it with real data.
> and (I'm sorry to say) on the misapprehension that every user
> can be made into a good bug submitter.
If you don't like bug reports, you can still discard them afterwards.
Also note the time of more experienced people is more sparse than
of inexperienced people. Someone having no clue about what is happening
has more time to walk through several hops to report it. (Or he will
switch away totaly). But someone abe to diagnose the problem can
just work around it normaly and not help others improving their code
when they do not want his contribution.
Bernhard R. Link