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Re: Fundamental flaw in bug reporting system

On Tue, Jul 11, 2006 at 05:16:52PM +0100, Ian Jackson wrote:
> If you really think this, please go and look at the bug reports filed
> against Ubuntu in the Launchpad bugtracker.  For example, compare
>   http://bugs.debian.org/cgi-bin/pkgreport.cgi?pkg=apt
> with
>   https://launchpad.net/distros/ubuntu/+source/apt/+bugs
>    (scroll down to the bottom to see the newly-reported bugs)


> It works because it acts as a filter.  Ability and willingness to
> write a good bug report are correlated pretty strongly with ability
> and willingness to read and understand documentation on how to report
> bugs.

Your statements about correlations seem to be based on your opinions and
anecdotal evidence, rather than data.

IMHO, there are two important criteria that should be used to evaluate the
quality of the bug reporting system 

1. Bugs get reported in a timely fashion
2. Bugs get fixed in a timely fashion

The amount of noise in the system is really a secondary concern if it leads
to bugs getting reported faster and fixed faster.


Adam McKenna  <adam@debian.org>  <adam@flounder.net>

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