Re: Fundamental flaw in bug reporting system
On Thu, Jul 13, 2006 at 08:45:27PM +0100, Ian Jackson wrote:
> Matt Zimmerman writes ("Re: Fundamental flaw in bug reporting system"):
> > We want users who don't know how to write a good bug report to become users
> > who do, not get discouraged and not contribute at all.
> This idea is based on the misapprehension that we are short of bug
> reports, and (I'm sorry to say) on the misapprehension that every user
> can be made into a good bug submitter.
While I will readily admit that some users are probably not, I think that
any user who is willing to learn can become a good bug submitter.
Furthermore, it is frustrating to find people circulating horrible hacks as
workarounds for bugs which are straightforward to fix, simply because the
bugs don't get reported. There are classes of bugs which are much more
readily discovered and reported by less experienced users, due to
differences in work habits.