Re: [Fwd: Problems contacting the debian people .... (was: new configuration to avoid spam at the lists)]
On the original problem, I see now that
a good place to refer people wanting to antispam archives.
I'm not sure why I didn't see it before. Must be blind.
I probably should add my reasoning (debian lists have other
archives and there are probably collector-bots subscribed too).
Pascal Hakim <email@example.com> wrote:
> I try very hard to reply to all (valid) emails sent to
> firstname.lastname@example.org as well as email@example.com. It's
> becoming more and more apparent that I'm missing some of the queries
> that are addressed there. I'm guessing some of those emails are managing
> to hit both mine and Cord's spam filters, or arriving when both of us
> are busy for a couple of days.
Do you review all listmaster@ mail (that is, a spam filter doesn't
delete it, just tags it)?
I encourage people who use spam filters on official task addresses
to set up some sort of record of what got trapped. I see you already
have a http://people.debian.org/~pasc/dda-feb.mbox for one time.
> Most requests are still taken care of however; you'll only hear about
> those that are not taken care of.
Indeed. That is the nature of these things.
> Would a Debian Enquiry Response Team help? I'm not sure... Judging by
> the burnout we get in those sort of positions, I'm not sure that it
> would be that useful once the people silly enough to help have burnt out
It looks rather like delegates are silently failing to
answer email anyway. Maybe the DPL team will consider doing
some "mystery shopper" tests of any delegates they've not
heard from yet?
> : I have to admit that I don't reply to people asking for messages to
> be removed and/or altered on the listarchives. While the current stated
> list archives policy is "we don't do that, ever", I don't quite agree
> with that. There's no real concensus on changing that policy, and I'm
> not willing to cause a "Problems with Mr Hakim" thread on debian-devel
> just quite yet.
I guess the proper thing is to point people to the policy at
http://www.debian.org/MailingLists/#disclaimer and leave it
at that. If they come back with "that's a stupid policy" then
suggest that they try to develop a change and build consensus
MJ Ray (slef), K. Lynn, England, email see http://mjr.towers.org.uk/