Re: NEW handling: About rejects, and kernels
[Sven Luther]
> the problem is not the reject, is the no news in weeks and no
> communication channel open. But again, i think and hope that this
> will become better now.
I agree. Complete silence and no feedback is a real problem when it
happen, and only worse if it is an official debian role failing to
communicate. But I believe things are improving a lot when it comes
to the ftpmaster role, and have great hopes that Jeroen is part of the
solution. :)
>> Maybe, if one would reply to all mails you send out, one wouldn't
>> have time for ANY other Debian work.
No-one is asking anyone to reply to the wast flod of emails coming
from Sven the last few days. But emails sent to the official debian
role ftpmaster should get some kind of response.
> Well, sending email to a discussion forum like debian-devel, and
> sending email to a debian-role like ftp-master is not comparable,
> and i think it shows a profund lack of responsability on your part
> even suggesting this.
I believe Joroen tried to express that mistakes do happen, and that
the ftpmasters can delete email by mistake when their mailbox is
filling up.
Perhaps this could be solved with some kind of ticket system handling
email to the official roles in debian? I'm not sure if BTS is the
best option to handle emails to ftpmaster, leader and others. Perhaps
request-tracker is a better option? We use it at work, and it seem to
do request handling quite well (at least when we added the email
administration interface. :).
What surprises me is the energy and hostality Matthew Wilcox
demonstrates by attacking you in later private emails. A good thing
he isn't part of the ftpmaster team (as far as I can see). The
ftpmasters seem to have a professional attitude towards the role they
have in the project. I wish we could expect that from all the
participants in the project.
(But you are right, Sven. No-one should have to accept abuse for the
work one does as a volunteer in the Debian project. That applies for
both you, the ftpmasters, the release managers, all the debian
developers and the users. Those unable to behave sivilised against
their fellow volunteers should be ashamed of themselves.)
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