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Re: teaching users how to submit good bug reports

Ron Johnson <ron.l.johnson@cox.net> writes:
> On 07/22/2010 11:42 AM, Bjørn Mork wrote:
> [snip]
>> But this is not a problem you can solve.  You cannot avoid requiring
>> some effort from users wanting to report a bug.
> For some value of "some effort".
> MS Windows has a bug-reporting pop-up window that with the click of a
> button sends traceback info to MS.  GNOME also has such a tool, I
> think.


One of your Windows applications prints "foo" on the screen when you
expected it to print "bar".  What do you do?

Reporting bugs requires some effort.  Sending crash dumps does maybe
not.  But then again, Debian has already several apps which will do that
for you.  It is still not bug reporting.


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