Re: teaching users how to submit good bug reports
On Thu, Jul 22, 2010 at 5:35 PM, Andreas Tille <andreas@an3as.eu> wrote:
> On Thu, Jul 22, 2010 at 04:05:17PM +0200, Stefano Zacchiroli wrote:
>> So, point 2: are we *advertising* reportbug enough to our users?
>> In particular, I'm thinking about advertising in "push mode" rather
>> then in "pull mode".
>
> No, we obviosely do not. When staffing bothes in the past I regularly
> asked people to report their problem and they had no idea how to do
> (because they did not know reportbug) even if long term Debian users. I
> think I suggested in the past (shame on my provided no patch) to
> advertise reportbug in the installation process somehow.
>
> Kind regards
Why not a tool a la kerneloops for debian ? If a process coredump,
save the dump (core pipe is in the kernel) popup something in the
taskbar and ask user if to run reportbug ng ?
Bastien
>
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