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Re: teaching users how to submit good bug reports

On Thu, Jul 22, 2010 at 04:05:17PM +0200, Stefano Zacchiroli wrote:
>    So, point 2: are we *advertising* reportbug enough to our users?
>    In particular, I'm thinking about advertising in "push mode" rather
>    then in "pull mode".

No, we obviosely do not.  When staffing bothes in the past I regularly
asked people to report their problem and they had no idea how to do
(because they did not know reportbug) even if long term Debian users.  I
think I suggested in the past (shame on my provided no patch) to
advertise reportbug in the installation process somehow.

Kind regards



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