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Re: Bug#242419: general: need for a webbased BTS

Philip Brown wrote:

On Wed, Apr 07, 2004 at 04:11:20PM +0300, Richard Braakman wrote:
That aside... I don't think you're proposing a useful principle here.
A user saying "it's hard" doesn't give us any information about what
it is that makes it hard. For example, maybe this user would be happiest
with a GUI frontend to reportbug, and not care about the webbishness
of the interface at all.

contrariwise, if the bug is with debian installation/initial config,
then having a GUI that works "on a running debian system" isnt very helpful
to the user.
Quite correct.
And as this particular newby has noted elsewhere,
installing it, and initialising it is simplicity itself.
You don't even have to su, you can do it as user.

The only "hard" thing about reportbug, is knowing it exists.
With the noise on this list pointing the way, I now know of its' existence,
twelve months after installing Debian.


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