reportbug is way too complicated for simple users. Gentoo's BTS is much easier to use for most users. Please create a webbased frontend for Debian bug reporting.Other users (and developers) find Bugzilla annoying and slow. I for one, hate web-only bug tracking systems.
I'm not suggesting to have a web-only BTS...
Besides, if someone finds reportbug too complicated (in its default mode; if you switch to advanced mode, it can be complicated, yes), he shouldn't report bugs at all. Last I used reportbug, it guided me through the bugreporting process, with lots of hints and whatnot. Can't be easier than that, I'd say.
The fact that it starts asking about how to send an email and that it uses an editor like Joe, Emacs or vi makes it completely unusable for about 99% of all computer users... Even in the simplest mode.
It should be possible for any Debian user to file a bug or a ask for a feature...
bye, Kasper