* Michael Stone said: > > Also, it means you don't have to explain to hold down shift and type > > init=/bin/sash real quick to your grandmother. You have to explain to hold > > down shift and type emergency (though IMHO "recovery" would be better under > > the don't-panic theory... especialy if you are doing consumer tech support), > > which is, yes, only a hair better, but better it is. > > Better how? You've made the easiest step of the whole process marginally > easier by saving four words of the explaination. The process is > mechanically just about identical. And now the person is sitting in > front of a prompt like this: Hello? Are we on Earth, or I'm missing something? Ever had to deal with a rookie and trying to explain to him how the boot process works and that he has 2 secods to type "so many strange things"? > What do they do now? If you can walk them through the procedure to go > from ">" to a working system, you can just as easily walk them through > the requirements for getting to ">". I can't even imagine a document > which can impart enough information to recover a severely damaged system I can imagine a program to diagnose all the standard stuff - whether it is in place and whether it works ok and then present the user a nice screen saying: The DEBIAN-FAILURE.txt file has been created in the /root directory. Mail that file to this or that address for assistance or follow the suggested repair steps to fix your problem. And then a list of suggested steps... A small expert system... marek
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