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Re: weird problem with one mail account in Thunderbird....ISP or what ?



On Thu, 28 May 2015 09:21:05 -0400
Frank <debianlist@videotron.ca> wrote:

> On 05/28/2015 02:44 AM, Emil Payne wrote:
> > On 05/27/2015 10:16 PM, Charlie wrote:
> >> On Wed, 27 May 2015 21:06:10 -0400 Frank sent:
> >>
> >>> When I went into Thunderbird at mid-day one of my accounts with my
> >>> ISP Videotron.ca registered a logon failure..despite the fact
> >>> nothing had changed.
> >>
> >> I have no answer. However, with my ISP I periodically have the same
> >> problem. I attempt to log on with claws-mail, without changing
> >> anything, no update, no upgrade to the system. No tinkering,
> >> nothing at all and of the two accounts one gives me this error
> >> message:
> >>
> 
> >> Charlie
> >>
> > That's odd. I have 6 gmail and 8 yahoo accounts. Yesterday all six
> > gmail accounts wanted the passwords reentered. I have thunderbird
> > set to remember passwords. At first I couldn't even get anything to
> > enter into the password box, although the checkbox and buttons
> > worked fine. I restarted my computer and it immediately stopped,
> > saying no keyboard found, even though pushing F1 continued booting
> > and ENTER worked at the grub menu. Once booted in I restarted
> > thunderbird and re-entered the passwords as saved. Everything works
> > fine now. At the time I had put it down to intermittent power
> > outages due to t-storms, but now I wonder.
> >
> > Emil
> >
> 
>     The logon failure doesn't bother me as much as what the security 
> department  at my ISP is claiming....that my system and that account
> have been compromised. I can't see how...but that's what they claim.
> 
> The weird thing is if, while I am on the phone with them they change
> the password for that account, and I enter it into Thunderbird, the
> account works fine...until I close Thunderbird and re-open it. Then
> no password will be accepted by Thunderbird and we are back at square
> one. I'm guessing their system catches the IMAP logon and blocks it,
> because as we know my system is infested with malware and viruses.
> 
> It's all very frustrating.

I don't quite see why they have any reason to believe your system is
compromised, unless there is something they aren't telling you (and
that would be irresponsible of them, IMHO).

Have you tried with another MUA to see if you get the same behaviour?
And/or tried booting from a live disk and run Thunderbird from that?
This could help determine if the problem is with Thunderbird itself,
your configuration, or somewhere else.

Petter

-- 
"I'm ionized"
"Are you sure?"
"I'm positive."

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