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Re: weird problem with one mail account in Thunderbird....ISP or what ?



On Fri, 29 May 2015 08:31:49 +0200
Petter Adsen <petter@synth.no> wrote:

> On Thu, 28 May 2015 09:21:05 -0400
> Frank <debianlist@videotron.ca> wrote:
> 
> > On 05/28/2015 02:44 AM, Emil Payne wrote:
> > > On 05/27/2015 10:16 PM, Charlie wrote:
> > >> On Wed, 27 May 2015 21:06:10 -0400 Frank sent:
> > >>
> > >>> When I went into Thunderbird at mid-day one of my accounts with
> > >>> my ISP Videotron.ca registered a logon failure..despite the fact
> > >>> nothing had changed.
> > >>
> > >> I have no answer. However, with my ISP I periodically have the
> > >> same problem. I attempt to log on with claws-mail, without
> > >> changing anything, no update, no upgrade to the system. No
> > >> tinkering, nothing at all and of the two accounts one gives me
> > >> this error message:
> > >>
> > 
> > >> Charlie
> > >>
> > > That's odd. I have 6 gmail and 8 yahoo accounts. Yesterday all six
> > > gmail accounts wanted the passwords reentered. I have thunderbird
> > > set to remember passwords. At first I couldn't even get anything
> > > to enter into the password box, although the checkbox and buttons
> > > worked fine. I restarted my computer and it immediately stopped,
> > > saying no keyboard found, even though pushing F1 continued booting
> > > and ENTER worked at the grub menu. Once booted in I restarted
> > > thunderbird and re-entered the passwords as saved. Everything
> > > works fine now. At the time I had put it down to intermittent
> > > power outages due to t-storms, but now I wonder.
> > >
> > > Emil
> > >
> > 
> >     The logon failure doesn't bother me as much as what the
> > security department  at my ISP is claiming....that my system and
> > that account have been compromised. I can't see how...but that's
> > what they claim.
> > 
> > The weird thing is if, while I am on the phone with them they change
> > the password for that account, and I enter it into Thunderbird, the
> > account works fine...until I close Thunderbird and re-open it. Then
> > no password will be accepted by Thunderbird and we are back at
> > square one. I'm guessing their system catches the IMAP logon and
> > blocks it, because as we know my system is infested with malware
> > and viruses.
> > 
> > It's all very frustrating.
> 
> I don't quite see why they have any reason to believe your system is
> compromised, unless there is something they aren't telling you (and
> that would be irresponsible of them, IMHO).
> 
> Have you tried with another MUA to see if you get the same behaviour?
> And/or tried booting from a live disk and run Thunderbird from that?
> This could help determine if the problem is with Thunderbird itself,
> your configuration, or somewhere else.

Oh, and are you using IMAP? If so, try POP3 - or the other way around.

Petter

-- 
"I'm ionized"
"Are you sure?"
"I'm positive."

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