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Re: Code of conduct (was ... Re: need help on using ffmpeg for video grab)



On Wed, 23 May 2012 00:24:37 +1200, Chris wrote in message 
<[🔎] 20120522122437.GC25963@tal>:

> On Tue, May 22, 2012 at 12:48:49PM +0300, Andrei POPESCU wrote:
> > On Ma, 22 mai 12, 02:49:23, Chris Bannister wrote:
> > > 
> > > Sorry, I don't see it that way. I don't see debian-user as
> > > <italic>the first "port of call" and if you don't get any help
> > > ***THEN*** google and try to find out where the ***ACTUAL***
> > > place to get support is.</italic>
> > 
> > IMVHO it is entirely apropiate for somebody to ask questions to a 
> > specific application packaged for Debian given that the Debian
> > package may be patched or compiled different than the standard
> > options.
> 
> Good point. Although you find out soon enough about that sort of thing
> from the other users.
> 
> > Also, some upstreams are even quite hostile to The Debian Way (tm) 
> > regarding stable releases and the first advice might be to compile
> > the latest version. Even if running sid you may be a few releases
> > behind[1].
> 
> If you think you've found a bug sure, you'll normally get asked to
> compile against latest git/svn/cvs to see if it still exists. The
> Debian BTS also has bugs which are signed off "as we believe the bug
> is fixed in the latest upload ... etc."
> 
> Not to sure about "hostile to The Debian Way (tm)", I know the exim
> developers and I think the Ruby developers are like that.
> 
> But for general usage questions, tips, etc, you can't really beat the
> actual mailing list for the program.
> 
> > Add to this that even the general Debian[2] advice is to report
> > bugs in the Debian BTS and let the maintainer forward bugs upstream
> > if needed.
> 
> Yeah, for bugs, but I'm referring to general usage questions.

..these too may be caused by The Debian Way[TM] of doing things.

> > [1] but I do expect sid users to be able to help themselves :)
> > [2] except packages that are prone to receive *a lot* of bug
> > reports, like Gnome, KDE, Iceweasel, etc.
> 
> Apparently they're "swamped" with unhelpful bug reports. :(

..some of which are caused by unhelpful responses here to 
_our_ newbie newcomers.

-- 
..med vennlig hilsen = with Kind Regards from Arnt Karlsen
...with a number of polar bear hunters in his ancestry...
  Scenarios always come in sets of three: 
  best case, worst case, and just in case.


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