[Date Prev][Date Next] [Thread Prev][Thread Next] [Date Index] [Thread Index]

Re: Squeeze, firmware and installation

On 05/13/2010 04:18 AM, Paul Wise wrote:
> On Wed, May 12, 2010 at 7:04 PM, Bernd Zeimetz <bernd@bzed.de> wrote:
>> Using only 'free' software might make them happier, but the first thing people
>> look for is less pain in the ass while installing and maintaining a system. We
>> are not in a perfect world unfortunately, so blaming the hardware vendor is not
>> the first option people choose. Using a just working installer is the option.
> I can understand that. Sorry for not making it clear, but my point was
> that since you're interacting with the people who are complaining to
> you about non-free firmware missing from the default Debian install
> media, you could be directing their ire (and more importantly
> feedback) towards the hardware vendors.
> BTW, what is your current response to such customer complaints?

Depends on the customer. Some know the story behind it and just want a
workaround and others need some explanation why the stuff is non-free and why
Debian doesn't have it on the installers.... But in the end all they want to
have is a working installer without the extra pain to find the proper piece of
firmware, put it onto a second medium and so on.....

 Bernd Zeimetz                            Debian GNU/Linux Developer
 http://bzed.de                                http://www.debian.org
 GPG Fingerprints: 06C8 C9A2 EAAD E37E 5B2C BE93 067A AD04 C93B FF79
                   ECA1 E3F2 8E11 2432 D485 DD95 EB36 171A 6FF9 435F

Reply to: