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Bug#1008997: cups: impossible to print on hp envy 5536 from sid



On Thu 07 Apr 2022 at 20:36:45 +0200, alain wrote:

> i've just gone to this thread :
> 
>   https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=983349
> 
> i saw interesting things but , apparently , nothing that applies to my
> actual case .
> 
> alain@sid:~$ sudo systemctl list-units "ipp-usb*" | grep service
> [sudo] Mot de passe de alain :
>   ipp-usb.service loaded active running Daemon for IPP over USB printer
> support
> 
> 
> alain@sid:~$ scanimage -L
> device `hpaio:/usb/ENVY_5530_series?serial=CN595530XD06BX' is a
> Hewlett-Packard ENVY_5530_series all-in-one
> 
> 
> alain@sid:~$ apt policy sane-airscan hplip cups system-config-printer
> ipp-usb
> sane-airscan:
>   Installé : 0.99.27-1
>   Candidat : 0.99.27-1
>  Table de version :
>  *** 0.99.27-1 500
>         100 http://deb.debian.org/debian testing/main amd64 Packages
>         500 http://deb.debian.org/debian unstable/main amd64 Packages
>         100 /var/lib/dpkg/status
>      0.99.24-1 100
>         100 http://deb.debian.org/debian stable/main amd64 Packages
> hplip:
>   Installé : (aucun)
>   Candidat : 3.22.2+dfsg0-1
>  Table de version :
>      3.22.2+dfsg0-1 500
>         500 http://deb.debian.org/debian unstable/main amd64 Packages
>         100 /var/lib/dpkg/status
>      3.21.12+dfsg0-1 100
>         100 http://deb.debian.org/debian testing/main amd64 Packages
>      3.21.2+dfsg1-2 100
>         100 http://deb.debian.org/debian stable/main amd64 Packages
> cups:
>   Installé : 2.4.1op1-2
>   Candidat : 2.4.1op1-2
>  Table de version :
>  *** 2.4.1op1-2 500
>         100 http://deb.debian.org/debian testing/main amd64 Packages
>         500 http://deb.debian.org/debian unstable/main amd64 Packages
>         100 /var/lib/dpkg/status
>      2.3.3op2-3+deb11u1 100
>         100 http://deb.debian.org/debian stable/main amd64 Packages
> system-config-printer:
>   Installé : 1.5.16-1
>   Candidat : 1.5.16-1
>  Table de version :
>  *** 1.5.16-1 500
>         100 http://deb.debian.org/debian testing/main amd64 Packages
>         100 http://deb.debian.org/debian testing/main i386 Packages
>         500 http://deb.debian.org/debian unstable/main amd64 Packages
>         500 http://deb.debian.org/debian unstable/main i386 Packages
>         100 /var/lib/dpkg/status
>      1.5.14-1 100
>         100 http://deb.debian.org/debian stable/main amd64 Packages
>         100 http://deb.debian.org/debian stable/main i386 Packages
> ipp-usb:
>   Installé : 0.9.20-1
>   Candidat : 0.9.20-1
>  Table de version :
>  *** 0.9.20-1 500
>         100 http://deb.debian.org/debian testing/main amd64 Packages
>         500 http://deb.debian.org/debian unstable/main amd64 Packages
>         100 /var/lib/dpkg/status
>      0.9.17-3+b4 100
>         100 http://deb.debian.org/debian stable/main amd64 Packages
> 
> 
> alain@sid:~$ lsusb -v | grep -A 3 bInterfaceClass.*7
> Couldn't open device, some information will be missing
> Couldn't open device, some information will be missing
> Couldn't open device, some information will be missing
> Couldn't open device, some information will be missing
>       bInterfaceClass         7 Printer
>       bInterfaceSubClass      1 Printer
>       bInterfaceProtocol      4
>       iInterface              0
> --
>       bInterfaceClass         7 Printer
>       bInterfaceSubClass      1 Printer
>       bInterfaceProtocol      2 Bidirectional
>       iInterface              0
> --
>       bInterfaceClass         7 Printer
>       bInterfaceSubClass      1 Printer
>       bInterfaceProtocol      4
>       iInterface              0
> Couldn't open device, some information will be missing
> Couldn't open device, some information will be missing
> --
>       bInterfaceClass         7 Printer
>       bInterfaceSubClass      1 Printer
>       bInterfaceProtocol      4
>       iInterface              0
> Couldn't open device, some information will be missing
> Couldn't open device, some information will be missing
> Couldn't open device, some information will be missing
> Couldn't open device, some information will be missing
> Couldn't open device, some information will be missing
> 
> 
> firefox http://127.0.0.1:60000
> 
> gives :
> 
> ipp-usb is not ready for this device

The ipp-usb service is active but neither 'driverless' nor ippfind
see the printer and sane-airscan does not appear to work. You also
cannot access the web interface. I am lost!

The message

  ipp-usb is not ready for this device

is coming from ipp-usb. It seems to me that this is the most important
information you have supplied.

I suggest you report this issue upsteam (give the error message).

  https://github.com/OpenPrinting/ipp-usb/issues

You will have to sign up to github.

> these commands can help you ?

They help me to guide you to expert help. But you have been very helpful

Cheers,

Brian


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