Bug#1008997: cups: impossible to print on hp envy 5536 from sid
Package: cups
Version: 2.4.1op1-2
Severity: important
Tags: upstream
X-Debbugs-Cc: compte.perso.de-alain@bbox.fr
Hello.
I'm writing to you because for the last week ,
I have printing problems with cups.
I can't get anything despite my research.
I don't even have the test page.
Here is my research:
https://debian-facile.org/viewtopic.php?id=31739
old thread : (abandoned)
https://debian-facile.org/viewtopic.php?id=31698
I thought, at the beginning, that the problem came from dpkg.
because of the concomitance with its update.
I asked the bts for help but it failed.
Maybe I did too much?
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1008716
under bullseye stable, everything works perfectly.
either under bookkworm or testing (tested quickly)
and even more so, under sid (my distribution),
nothing works. no way to print even a test page.
I tried everything, I can't get anything.
That's why I write to you.
Can you help me ?
please ?
Thank you.
respectfully,
alain .
-- System Information:
Debian Release: bookworm/sid
APT prefers unstable
APT policy: (500, 'unstable'), (100, 'testing'), (1, 'experimental')
Architecture: amd64 (x86_64)
Foreign Architectures: i386
Kernel: Linux 5.16.0-6-amd64 (SMP w/24 CPU threads; PREEMPT)
Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8), LANGUAGE not set
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled
Versions of packages cups depends on:
ii cups-client 2.4.1op1-2
ii cups-common 2.4.1op1-2
ii cups-core-drivers 2.4.1op1-2
ii cups-daemon 2.4.1op1-2
ii cups-filters 1.28.13-1
ii cups-ppdc 2.4.1op1-2
ii cups-server-common 2.4.1op1-2
ii debconf [debconf-2.0] 1.5.79
ii ghostscript 9.56.0~dfsg-1
ii libavahi-client3 0.8-5
ii libavahi-common3 0.8-5
ii libc6 2.33-7
ii libcups2 2.4.1op1-2
ii libgcc-s1 12-20220319-1
ii libstdc++6 12-20220319-1
ii libusb-1.0-0 2:1.0.25-1
ii poppler-utils 22.02.0-3
ii procps 2:3.3.17-7+b1
Versions of packages cups recommends:
ii avahi-daemon 0.8-5
ii colord 1.4.6-1
Versions of packages cups suggests:
ii cups-bsd 2.4.1op1-2
pn cups-pdf <none>
pn foomatic-db-compressed-ppds | foomatic-db <none>
pn smbclient <none>
ii udev 250.4-1
-- debconf information:
cupsys/raw-print: true
cupsys/backend: lpd, socket, usb, snmp, dnssd
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