Re: experience with late model laptops?
On Fri, 8 Aug 2003 07:41, Micha Feigin wrote:
> From personal experience and quite a few people I work with, IBM seem to
> be a good option.
When in Ottawa my Thinkpad started dieing from over-heat (the cooling fan was
not working properly. Also the screen was dull (for unknown reasons - but
the huge number of scratches was definately a contributing factor), and the
tops of most keys had worn off from excessive typing (my key-tops start
wearing off within 2 months of laptop purchase).
I sent my 2.9yo Thinkpad in for warantee repair and got a new motherboard,
BIOS, keyboard, and display. The only working parts of the machine that
weren't replaced were the floppy drive and the RAM. The inside parts of the
case were also replaced with the keyboard and display. I essentially
received a new Thinkpad.
I am very pleased with getting a laptop that was so worn replaced at no cost
in less than a week. I'm sure that those of you who know what my laptops get
subjected to will be equally impressed. Also they did not want to see my
receipt as the serial number proved the date of manufacture (handy as I
bought the Thinkpad over the Internet) and were happy to service a machine
with the hard drive removed (no way am I letting them touch my data).
When your new laptop becomes an old laptop this is the sort of support you
want.
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