Re: "Blacklists" in BTS (stopping the trolls and bug machines)
On Fri, 24 May 2013, Ondřej Surý wrote:
> I would like to ask what would be general opinion to add functionality
> to BTS to be able to blacklist[*] certain people from filling the bugs
> directly.
We actually already have this functionality, as the BTS uses procmail.
> There are few of them, some of them are trolls, some of them are just
> bug machines, but it is tiresome to handle useless bugreports with no
> or little info, when the more appropriate forum would be debian-user
> (or sometimes /dev/null).
These happen all the time; the best method is to close them and refer
them to -user, and suggest that they work with -user to identify their
bug, and file a good one.
If it continues to be a problem, and they are unwilling or unable to fix
their bugs, contact owner@bugs.debian.org with examples.
Finally, I strongly suggest adding a bug script for you package to
report additional information that will help you triage out badly filed
bugs.
--
Don Armstrong http://www.donarmstrong.com
Nothing is as inevitable as a mistake whose time has come.
-- Tussman's Law
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