Re: Thoughts about the bug tracking system
On Sun, 22 Jul 2007 10:34:06 +0200, Bastian Venthur <venthur@debian.org> said:
> Manoj Srivastava wrote:
>> On Sat, 21 Jul 2007 10:50:15 +0200, Bastian Venthur
>> <venthur@debian.org> said:
>>> Or, if you prefer a GUI application with out of the box support for
>>> most mail clients, try reportbug-ng.
>>
>> My major problem with reportbug-ng was that is is very hard to
>> configure -- at least, I could not get it to use my preferred MUA; it
>> has a limited selection of what it considers acceptable user agents,
> Why do you think I consider some mail clients "unacceptable"? In fact
> I try to include as much mail clients as possible. I just need to know
> them.
My mail client is a script, ~/bin/mail-handler; which, I think,
is not permissible in reportbug-ng. In other words, the user can not
configure the reporter; they can ask the author to add in some standard
mail clients; but not the non-standard ones.
>> and if you are not using it, then you are out of luck.
> That's not true. As I already told you, all you have to do is to send
> me a valid call of your mail client where the composer opens with to-,
> subject- and body prefilled.
But this is not configuration; and the lack of configurability
is what I complained about. I can't tell reportbug-ng about my one off
simple little script that does some stuff and sends mail out.
What you are talking about is your willingness to add in any of
thousands of mail clients that users might request (which, BTW, might
not scale all that well if reportbug-ng gets popular and all kinds of
people start sending in strange requests, and then later, other people
send in bug reports about how the behaviour of all the gazillion mail
clients has changed subtly and broken the bug reporting software).
> Most mail clients I know support either
> foo-mua mailto:mail@example.com?subject=foosubject&body=foobody
> or
> foo-mua -to mail@example.com -subject foosubject -body foobody
> Send me the name of your mail client you're missing and a working call
> and I'll include it.
~/bin/mail-handler --subject 'foosubject' --to 'tosomeone' < body
I can also handle the old BSD 4.4 Lite mail programs command
line syntax. What if the location changes? Or I change the syntax of my
mailing script (to, say, do some security related stuff [like passing
the mail through a guard program t redact sensitive material])?
manoj
--
"Those who believe in astrology are living in houses with foundations of
Silly Putty."- Dennis Rawlins, astronomer
Manoj Srivastava <srivasta@debian.org> <http://www.debian.org/~srivasta/>
1024D/BF24424C print 4966 F272 D093 B493 410B 924B 21BA DABB BF24 424C
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