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Re: Bug#123234: Deprecate BTS "close" command?

On Thu, Dec 13, 2001 at 06:52:42PM +0100, Marcus Brinkmann wrote:

> But then, even if they sent mail to nnn-done@bugs.debian.org, the mail could
> simply be empty and void of any more information.  Although we know that a
> close command makes it not possible to enclose information, the -done
> address does not enforce one either.

It's a psychology thing.  When you have to write an e-mail it's much
more likely that you will put content in the e-mail than it is that you
will use the close command and then remember to write a followup e-mail
later on.

> So, I really don't see the point.  If you have trouble getting an
> explanation for a closed bug, you will have to try to work it out with the
> person, not with the BTS.  There is no way to technically beat an
> explanation out of a Debian maintainer.

There are ways to defend against user error.

"You grabbed my hand and we fell into it, like a daydream - or a fever."

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