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Re: Bug#123234: Deprecate BTS "close" command?

On Thu, Dec 13, 2001 at 01:54:57PM +0000, Mark Brown wrote:
> On Thu, Dec 13, 2001 at 01:59:38PM +0100, Marcus Brinkmann wrote:
> > On Thu, Dec 13, 2001 at 01:44:09PM +0100, Torsten Landschoff wrote:
> > > Since it does not work otherwise. I am all for disabling the "close" 
> > > command since I got those emails "report foo closed" far too often. 
> > Have you tried to suggest to the people who left you in the dark this way
> > that they use -done or send an explanation by other means?
> Dunno about Torsten but I've occasionally had hostile responses to that
> before.  More to the point, you shouldn't have to do this - you wind up
> sitting around waiting for the promised explanation for a while (I don't
> think I've ever actually one, but I live in hope) before sending off a
> mail which may or may not get a response.

But then, even if they sent mail to nnn-done@bugs.debian.org, the mail could
simply be empty and void of any more information.  Although we know that a
close command makes it not possible to enclose information, the -done
address does not enforce one either.

So, I really don't see the point.  If you have trouble getting an
explanation for a closed bug, you will have to try to work it out with the
person, not with the BTS.  There is no way to technically beat an
explanation out of a Debian maintainer.


`Rhubarb is no Egyptian god.' Debian http://www.debian.org brinkmd@debian.org
Marcus Brinkmann              GNU    http://www.gnu.org    marcus@gnu.org

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