Re: Question for candidate Towns [Was, Re: DPL election IRC Debate - Call for questions]
Sven Luther wrote:
Well, i guess people get rather irritated if sending email to ftp-master email
address for things that are mostly reasonable could as well go to /dev/null,
Sure, of course they are, and so they should be. I can fairly readily
find 52k more reasons for people to be irritated with Debian too, the
most recent numbered 298050. I'm pretty sure I could come up with some
more beyond that too.
so i guess it is mostly a communication problem.
But that's not really true either, in my opinion. The issue isn't
whether you get a mail back saying "Thankyou for your letter, you have
been placed in a priority queue, you are currently at position #548.
Please hold. Tralalalalalala." -- it's whether things get done: whether
NEW gets processed, removals get done, sections get updated, support for
new architectures, features, packages, whatever get implemented.
As a concrete example, I don't think
resolves the complaints about NEW and hence I don't think that the NEW
issue is an example of a communication problem at all.
You wouldn't accept this kind of behavior from DDs on their package
That's not true. Plenty of DDs are non-responsive for one reason or
other, and it's perfectly acceptable; we even have documented procedures
to deal with that -- NMUs, vacation reports, and QA among other things.
It's completely acceptable for volunteers to spend their time how they
see fit, prioritising the work they think's most important, or
prioritising other parts of their life over Debian if they think that's
That's not to that I don't think it's worth improving this and finding
ways to encourage people to commit more time to Debian or to use that
time more effectively; and for this particular case I've already
described what activity I think would lead to the biggest improvement.
but it is perfectly normal for the ftp-masters to do it ?
Meanwhile, I think claims like "You wouldn't accept this from normal
people, but it's standard procedure for ftpmaster" are likely to simply
exacerbate the problem.
YMMV, of course, and if it does, you might well be right while I'm
wrong. Whatever experience I have might provide a better basis for my
judgements to rest upon than yours have; or it might mean I'm too close
to the problem and completely off-track.
And it is worse since the email don't come from random users, but from the
exact same DDs who are all working together to make it all happen.
Ideally all requests from everybody would be acted upon quickly and
effectively; but that's not feasible, so they get prioritised. Taking
developers more seriously than users, or release managers more seriously
than developers are just two variants of the same prioritisation scheme,
so I don't think it's worse at all.