[Date Prev][Date Next] [Thread Prev][Thread Next] [Date Index] [Thread Index]

Re: [OT] How to help the OP? (was: How long will this take?)

On Wed, Jun 10, 2020 at 09:24:08PM +0200, Nicolas George wrote:
l0f4r0@tuta.io (12020-06-10):
It's the usual dilemma on mailing-lists/forums:
* Are the respondents supposed to answer the  OP question directly without hindsight (potential XY problem sometimes - http://xyproblem.info/)?
* Or are they expected to put the issue into perspective and challenge it? I know it can be frustrating because this is not always the answer we as OP want to read but it can be really instructive as we understand we were on a wrong track.

There is no dilemma at all: we are not paid help-desk technicians.

Interacting in a polite fashion shouldn't require a paycheck.
Reply to: