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Re: Billion 7800N



On Thu, Aug 04, 2011 at 01:48:35PM +1000, Heddle Weaver wrote:
> Hello everyone,
> 
> I've run into a few hiccups with a new modem, as specified in the subject line.
> I simply can't access the modem interface with a browser, in order to
> configure it and yes, I've tried four different browsers.
> At this rate SID is going to be frozen before I get back online.
> 
> I thought it must be a firmware problem, but a swap model from the
> supplier didn't produce anything new.
> Hooking it up to a windows comp., detection is no problem, so
> something else would appear to be remiss.
> As no DSL facility wasn't available at the time, I couldn't configure
> the modem with M$ and then bring it back home, as the config asks for
> a username, then goes hunting for a DSL line, before asking for a
> password to allow access.
> 
> I've contacted Billion, but so far they haven't provided anything productive.
> As I can't even access it, a firmware upgrade flash and reset is a
> little difficult.
> 
> I understand it's a good modem, so I'd rather overcome the situation
> than try another modem option and as the budget is restrictive at the
> moment, I can't afford that anyway.
> Appreciate any ideas.
> Thanks for any time and trouble.
> Regards,
> 
> Weaver.
> --
> 
> Religion is regarded by the common people as true,
> by the wise as false,
> and by the rulers as useful.
> 
> — Lucius Annæus Seneca.
> 
> Terrorism, the new religion.
> 
> 
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It could be that it's relying on Windows-only drivers - though that's less likely these days.

It's probably that the Web page is crafted for Internet Explorer with ActiveX or some Microsoft quirk.
Borrow a laptop from a neighbour / your friendly computer dealer which runs Windows to install it and configure it
and do firmware updates - thereafter you may be lucky and find that it "just works" under Linux.

I suspect the problem is short sighted manufacturer and bad web interface ddesigners.

Andy C


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