Re: Knowledge Base Server

[Stefan Dengscherz <stefan.dengscherz@gmail.com>]

I'd like to throw in a few alternatives :-) maybe it helps


2009/11/9 Dan Ritter <dsr@tao.merseine.nu>:
> On Sun, Nov 08, 2009 at 11:29:24AM -0500, Roman Gelfand wrote:
>> Can somebody recommend a knowledge base tracking web server software.
>
> I'm not sure if you're asking for a specialized wiki or a
> ticketing system, or maybe a bug tracker.
>
> A wiki is a good way of keeping loose bits of information handy.
> (It's better when you have someone curating it.) I like ProWiki
> and TWiki.

MediaWiki

> A ticketing system handles incoming requests (usually from
> customers or users), puts them in queues, and keeps track of
> them from open through close. I like RT.

OTRS

> A bug tracker takes reports of defects, sorts them, and keeps
> track of them from open through close. I like Bugzilla.

FlySpray


-sd