On Wed, 2005-09-07 at 08:14 -0400, Stephen R Laniel wrote: > On Tue, Sep 06, 2005 at 06:43:16PM +0100, Jon Dowland wrote: > > We've had a lot of these queries recently. Does that suggest the > > installation process needs to be adjusted slightly, to combat the > > assumption a GUI environment is installed by default? Or should we be > > pushing for people to read the installation docs before going ahead with > > it? > > I don't think people should ever have to read documents in > order to use a product. Requiring people to read the docs > suggests that the product itself isn't designed well enough > that it explains its own usage. And it allows programmers > the luxury of being lazy in their UI design. We should > assume that people won't read the docs, and build our > products with that assumption in mind. > Well put. -davidc -- gpg-key: http://www.zettazebra.com/files/key.gpg
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