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Can't get modem recognized

Although I am able to use the modem in Mandrake & SuSE I can't get 
Debian 3.0 to see the modem. It (the modem ) is located at /dev/ttyS4. I
used ppp config to set up and the info is in there correctly. KPPP
doesn't work and when I use pon at a terminal window I get a message
that says 'unrecognized option /dev/ttyS4'. Why can't I set this up in
debian? Do I have to actually move the modem from the pci slot it's in?

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