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Help with netsol ripoff?



Can someone give me some advice on how to renew an expired domain name at Network Solutions?

I'm trying to help a friend renew a domain name. The domain has been expired for a little over a month. My friend is still listed in the whois record as being the owner of the domain, but the status is listed as "REDEMPTIONPERIOD". She wasn't able to renew it right away when the domain expired.

When she tries to renew the domain, netsol says that it's unavailable, and offers to place it on backorder. Clicking the backorder link sends her to some service called "snapnames" that offers to watch for when domain becomes available. The service costs $69, and it's not clear that doing so will actually register the name, so match as inform her as to when the name becomes available.

Is there anything she can do? Would it be advisable for her to use snapnames' service? It looks like a scam to me.

Both her and my newer domains are registered with http://www.inww.com/ after we realized what a bunch of scam artists network solutions are. But we both have some domains we haven't been able to transfer away.

I've had domains expire at INWW, but they didn't give me any crap about renewing them. Instead, when I renewed, they just set the new expiration date as one year past the old one. I've had that happen in the past with network solutions. I don't see why the previous owner of a domain can't renew it even if it has expired.

Thanks for any help you can offer.

Mike
--
Michael D. Crawford
GoingWare Inc. - Expert Software Development and Consulting
http://www.goingware.com
crawford@goingware.com

  Tilting at Windmills for a Better Tomorrow.

    "I give you this one rule of conduct. Do what you will, but speak
     out always. Be shunned, be hated, be ridiculed, be scared,
     be in doubt, but don't be gagged."
     -- John J. Chapman, "Make a Bonfire of Your Reputations"
        http://www.goingware.com/reputation/



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