Re: FWD: [Important News] Debian 2.2 CD-Rs SO # 42627
I just got this from cheapbytes for one I applaud them for doing the right thing. Ray
---------- Original Message ----------------------------------
From: "Ray Percival" <rayp@mail.sisna.com>
Reply-To: <rayp@mail.sisna.com>
Date: Thu, 24 Aug 2000 19:30:55 -0600
>---------- Original Message ----------------------------------
>From: sales@cheapbytes.com (CheapBytes Sales)
>Date: Thu, 24 Aug 2000 17:58:35 -0700
>
>
>Important News Regarding Debian 2.2 CD-Rs you have received
>or are about to receive
>
>Message From CheapBytes
>
>You had recently placed an order for a copy of Debian 2.2 in a CD-R format.
>We have received e-mail messages indicating some users are having
>difficulties with using the CDs because of some corrupted files. This
>occurred for our initial batch of production and is not impacting current
>shipping product at this time.
>
>The CD-Rs provided are based on the Official Debian 2.2 release images
>provided at one of the Official Debian 2.2 mirror sites. Unfortunately, it
>has come to our attention, those images had corruption in them.
>
>We have reviewed images at another site and these appear to be in order.
>
>What does this mean for you?
>
>As always, CheapBytes strives to please each and every customer. That will
>be the case with your order as well.
>
>The following is being done:
>
>1) We will be sending out a set(s) of new Debian CD-Rs to you to replace
>your existing ones. The label will differ slightly from the previous one
>you received or about to receive. It isn't necessary to return the CD-Rs you
>have received.
>
>2) Of course, there will be no additional charge incurred to you.
>
>3) Because of this inconvenience to you, we will be including a copy of our
>Applications and Games archive CDs for free in your shipment.
>
>If you wish, we can cancel the reshipment and refund your money for the
>Debian purchase. Please send your e-mail to sales@cheapbytes.com with the
>Sales Order number included in the subject line.
>
>Please accept our apologies for this problem. All customers are valued
>by us and we will do our best to take care of you.
>
>
>
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