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Re: Testing Discourse for Debian



Dan Purgert <dan@djph.net> writes:

> I think your younger colleagues are perhaps in a similar situation as me
> then -- the first place they've experienced *real* email volumes is at
> their first actual professional position; and they don't know how to
> cope with *everything* being placed into their inbox. I mean, I can't
> think of any other time before "work" wherein I was getting more than a
> handful of "important[1]" emails per day; and now I'm suddenly in a
> position where 30 people all have something "important[2]" to send me.

I have had this conversation with people before about filtering.  The
valuable counterpoint is "rather than investing time and effort into
filtering email into buckets and then working out a strategy for when to
read those buckets, how about instead we adopt a system that discourages
people from filling my inbox with crap, and instead allows me to find that
information when I need it rather than broadcasting it to the world just
in case?"

It's rather hard to argue with that.  My current employer uses email so
little that at least half the time I go more than a day without bothering
to open my work email.  All the important stuff is in a ticket system, on
pull requests, or in tech notes that are indexed and searchable.  I
haven't missed the email at all.

I too am very proud of my email filters, but the best email filters are
the ones that prevent the email from being sent in the first place.

-- 
Russ Allbery (rra@debian.org)              <https://www.eyrie.org/~eagle/>


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