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Re: experimental Request Tracker site for Debian infrastrcture available

Hi Branden,

Am Di, den 06.04.2004 schrieb Branden Robinson um 10:59:
> The site is:
>          http://necrotic.deadbeast.net/rt

while I think the Idea is great, I wonder if this RT software is the
right thing for us. If I got you right, you want all interested
developers to use it. But after a first glance I think that this
software is too complex and seems to target the full-time support team,
not the part-time developer that happens to run one of these things.

Also, though this is just a guess, it does not seem to rely on e-mail as
heavily as our debbugs do. But since our main communication channel is
email and mailing lists, the possibility to CC: or forward RT mails to
the lists would be quite handy.

Have you considered (ab)using bugs.debian.org or maybe separate hosting
of the debbugs software for request tracking? That would have the
advantage of a well-known interface for the developers. That would also
greatly increase acceptance, I guess.

Just my 2¢, and if they turn out to be wrong - even better.

Joachim "nomeata" Breitner
  nomeata@debian.org | ICQ# 74513189 | GPG-Keyid: 4743206C
  JID: joachimbreitner@amessage.de | http://people.debian.org/~nomeata

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