From: Scott Ferguson <firstname.lastname@example.org>
Sent: Wednesday, March 21, 2012 11:08 PM
Subject: Re: can't get Iceweasel to work on my laptop
On 22/03/12 08:40, tina braxton wrote:
> I received a donated laptop about two years ago. It is an older
> model--an Acer Travel Mate 2480-2779. It has Debian software, including
> Iceweasel browser 3.5.9.
> Build identifier, in case you need it, is Mozilla /5.0 (XII; U; Linux
> i686; en-US; rv:18.104.22.168) Gecko /20100501 Iceweasel/ 3.5.9 (like Firefox/
> My problem is that Iceweasel simply does not work at all with most of
> the wireless services I have encountered. I don't get any error message.
> I just get something that says Iceweasel cannot locate the page. This is
> consistent with every URL I try to bring up.
Can you connect to the internet elsewhere (eg. from home or work)?
ie. Does the problem with
*only* happen on wireless networks?
Since the phone connection port on this very old laptop does not work, and I have not found anyplace to use my ethernet cable (I was told the ethernet port works), the only option is to use wireless. I can't use the wireless available where I live, because, although the computer connects to it (it says "you are now connected"), Iceweasel does not function with this connection. I'm not sure why--it simply acts as though there was no internet connection. I work from home (I'm a writer), so there is no other office connection. What I've been doing is writing my articles on the laptop at home, and then taking it to a library or cafe to post the finished article. This is a big problem. The laptop is quite heavy, I'm older and not very vigorous, and my only
walking. Also, for about half the year, the weather here is either too hot or too cold to take the laptop outdoors for extended periods. So I need to be able to use it at home, with the wireless connection that is there. Putting my work on a disc and bringing the disc to the library is not a workable solution, since most of the library computers, like the one I'm using now, don't have working disc drives.
> I have to use it mostly public wireless services, at libraries, coffee
> shops, etc. I have tried a few connections at my friends' homes as well.
> Usually, I get a "bars" icon and a message that says I am connected to
> the wireless network. But Iceweasel doesn't do anything at all.
> The person who prepared the laptop for me told me this might happen
> sometimes, and I would have to configure something. But he did not tell
> me how,
nor can I find any instructions or anything on the desktop for
> this purpose. Also, I do not have the root or admin passwords and have
> not been able to get them.
Probably not necessary. But trivial problems to solve if necessary.
I tried to replace the programming by running an Ubuntu disc. A friend recommended this. When I put in the disc, it asked for the root and would do nothing without it. I'm sure it would do the same if I had a disc with a newer version of Debian. Actually, getting the root and admin passwords would make this thing easier to use in a lot of other ways. Without them, it will not install anything at all, not even updates.
> I would appreciate any instructions or advice on how to fix this
> problem. Please use simple language--I am still learning.
> Thanks very much.
Let me know if you can browse at all using Iceweasel, and we can then
determine which direction to go for you to browse the internet
In the places where, for whatever reason, Iceweasel works, I have had no problem browsing with it. I don't know why it works in some places and not in others, but where it works, it works perfectly. The problem is, it seems not to like most of the internet connections where it would be best for me to work, including the one where I live.