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Re: Outlook and Qmail

Craig Sanders wrote:
> the problem is that outlook is broken.  it's broken in many ways but
> this specific problem is due to the fact that outlook locks up when
> downloading "large" messages.   it doesn't have to be an attachment,
> if the message is too large, then outlook will hang.  i don't recall
> exactly what the definition of "large" is, but in my experience even
> medium-length messages will trigger the bug.

Mmmh..  If it's inherently Outlook/Outlook Express, why do I have 3 or 4
customers who seem to spend their time sending and receiving ~5-7M video
files by email?

I've yet to find any one consistent "This WILL cause a problem" factor,
although Outlook/OE are more likely to have trouble, and single large
attachments or messages with several medium-large images attached are
more likely to have trouble.

The one exception I noted in my original reply was one particular
message which even caused problems for the Novell IMS webmail client, 
caused Netscape 4.something to lock up when the message was opened-
either via IMAP, or downloaded by POP3 and opened from a local folder,
and even caused Pegasus Mail to behave a little oddly.  That message
happened to have been sent from a Hotmail account, but manual inspection
showed absolutely NOTHING that should have caused this behaviour.

> the only solution is to use a decent mail client.  point customer at
> mozilla thunderbird (IIRC there *IS* a windoze version) - nice GUI
> mail client without outlook's stupid bugs and without outlook's
> stupid security holes.  and it's free.  if they don't like
> thunderbird there are many others to choose from, but the Golden Rule
> is "Anything But Outlook!".

Indeed.  One minor advantage I've found to Outlook Express (please note,
very definitely *NOT* Outlook!) is that it does a *very* tidy job of
sending email messages as attachments- right-click the message, "Forward
as attachment", and it creates a very well-formed MIME message suitable
for extracting the original to feed back into a spam filter.

The other advantage, from an ISP perspective, is that it's usually
already there on a user's computer, and anything else requires hours and
hours of download time, or a software CD for dialup users. :/

> alternatively, get used to occasionally having to manually delete
> "large" messages from the mailboxes of people who use outlook.

Or directing them to the webmail interface and letting them sort out
their own mail.  <g>

Get your mouse off of there!  You don't know where that email has been!

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