Re: bug-reporting for non-English users

[Clytie Siddall <clytie@riverland.net.au>]

Thankyou, Keld, for your reply. :)

On 30/04/2005, at 6:17 PM, Keld Jørn Simonsen wrote:

> 1. an API that takes the non-english error message and displays it in
> English. many - or say - most programs are not run in English, but in
> another language, in the first place. So it is difficult to write
> a bug report in English, when even the error message in englishi is not
> known . Some way to get or keep the english message need to be
> available. Maybe save it in an environment variable? Called ERRORTEXT 
> or
> such? And then make it available  in any form to fill out a bug report.
>
> 2. Bug reports on the translation should go to the translator, not the
> maintainer of the program.
>
> 3. If the maintainer gets a bug report in a langueage that is not
> understood by the maintainer,  there should be established ways of
> contacting a translator for the language in question to get the bug
> report translated. To facilitate this, a form for reporting bugs should
> indicate the language used for reporting .

These are all very valuable ideas: I hope we can carry at least some of 
them out.

I'm also happy to hear that this has been raised before: we have a lot 
of shared experience here, so it's a good place to come up with 
something workable.

from Clytie (vi-VN, team/nhóm Gnome-vi)

Clytie Siddall--Renmark, in the Riverland of South Australia

Ở thành phố Renmark, tại miền sông của Nam Úc