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Re: How to make Debian more attractive for users, was: Re: The number of popcon.debian.org-submissions is falling



On Tue, 27 Jul 2010, Wouter Verhelst wrote:
> On Tue, Jul 27, 2010 at 04:56:03PM +0200, Raphael Hertzog wrote:
> > With a free form field called "System specific information, please paste
> > here the output of “reportbug --template <package>”".
> > 
> > That could even be reasonable.
> 
> Except many people won't bother doing that.

The CGI could verify that the field is not empty and that it contains
the usual reportbug markers (like "-- System Information:").

> I don't think there's anything inherently wrong with a webinterface, but
> perhaps make it easier to find that webinterface if people use
> reportbug. That is, have a desktop icon "file a bug" that causes
> reportbug to gather the necessary information from the local system,
> submit an HTTP request with template information over SOAP or some such,
> receive an HTTP URL from the server, and then fire off sensible-browser
> with said URL to allow the user to fill in whatever needs to be filled
> in.

That's another interesting alternative. But it requires status storage on
the server between the SOAP request and the HTTP request coming from the
user's browser.

Cheers,
-- 
Raphaël Hertzog ◈ Debian Developer ◈ [Flattr=20693]

Follow my Debian News ▶ http://RaphaelHertzog.com (English)
                      ▶ http://RaphaelHertzog.fr (Français)


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