Re: Firefox bugs mass-closed.
Hi Pierre!
You wrote:
> and _I_ find perfectly sensible that bugs that are opened for say 1
> year, get a "ping" mail to the submitter to say (basically):
>
> heya this bug is opened for [X months], and since last version
> ([VER]) the maintainer uploaded [X] new upstream releases, and maybe
> your bug was fixed. If you can check it, you would save us a lot of
> work. If the bug is closed, please send a mail to
> control@bugs.debian.org containing:
Indeed. But the tone of the messge you are proposing here sounds much
different than the one that was actually sent in this case. At least to
me (a non-native speaker), the above message seems much more friendly
than the one that was sent in the firefox case.
I think that's actually pretty important for messages like these: let
the use know that their efforts are very much appreciated and explain
why it's (nearly) impossible to handle all the bugs manually.
Best regards,
Bas.
--
Kind regards,
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| Bas Zoetekouw | GPG key: 0644fab7 |
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| bas@debian.org | a2b1 2bae e41f 0644 fab7 |
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