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Re: Who could be able to help SW vendors to support Debian?

On Tue, Feb 01, 2005 at 07:37:27PM +0100, Christian Perrier wrote:
> During the Solutions Linux expo in Paris, the DD's present at the
> Debian booth have been approached by a representative from Trend Micro
> Corp. who develops and sells security software (the most well known
> being probably a virus scanning software and such similar software
> suites).
> We ended with a very interesting and long discussion with their
> Product Manager for Client/Server messaging products about the proper
> way for them to support Debian.
> It seems that such support is a growing request from their customers
> (some of them being important Ministries in France and probably others
> worldwide) who use big farms of Debian-based servers.
> As far as I have understood, supporting Debian for this vendor is a
> real concern, but they fail to be sure in who to get in touch with for
> technical issues regarding the compatibility of their products and our
> distribution in general (which includes direct interaction with the
> Linux kernel, as far as I have understood from him).
> Their concernes was also deciding about *which* release of Debian they
> should support. Though question as one may imagine because just
> answering "thou shalt use stable" is obviously not enough. From
> discussions I previously had with other visitors at the booth, he
> concluded by himself that focusing their developers on sarge would
> probably be a better investment than trying to support woody (this is
> still a matter of months of development, so hopefully sarge will have
> been released then).
> Would any people around have pointers which could be given to such
> people ? Do we already have an entry point for such technical issues
> as proprietary SW vendors needing technical information about the way
> to support Debian ?

It isn't clear to me what sort of compatibility issues you would be
talking about.  Is this an x86 thing?  Or a release thing?

I've been under the impression that the only machine-level
incompatibilities are really kernel and driver issues and not issues
with Debian per se.

Can you be a little more specific?

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