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Re: rudeness in general



Ron Johnson wrote:
> On Mon, 2005-01-10 at 11:55 +1100, Sam Watkins wrote:
> 
>>On Sun, Jan 09, 2005 at 04:17:14PM -0500, Glenn Maynard wrote:
> 
> [snip]
> 
>>I ask people to please make a great effort to be polite and
>>"professional" in representing Debian.  Please don't tell newbies to go
>>RTFM
> 
> 
> Sure you should.
> 
> I remember, though, when I was a newbie and didn't know which
> manpage to read.  So, I try to point which FM to read.
You shouldn't say 'RTFM' though, 'this is already documented here: <...>, why
don't you try reading that first?' might work better.

>>     or throw ESR's "smart-questions" FAQ at them, please don't get
> 
> 
> The "smart-questions" FAQ was written for a reason.
> 
> When someone asks a particularly general question and expects a
> detailed answer, he needs to be sent to the FAQ.
I think you're right here, but a short explanation would be nicer than just
throwing the link at them. For example telling them what they did wrong and not
just 'read this first: <...>'.


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David Mandelberg
mandelbergd@eth0.is-a-geek.org

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