Re: Filing bugs with upstream
Kenneth Pronovici <pronovic@debian.org> writes:
> I agree that this is a good practice. Unfortunately, you can't
> necessarily count on the Debian maintainer (even a good maintainer) to
> deal with the bug on your behalf. I always handle upstream bugs on
> behalf of my customers for my packages, but as a project we seem to have
> some internal disagreements on this subject and no solid policy besides.
If a maintainer is not willing to be a maintainer, well, then, that's
a problem.
> For instance, in the past, more than one of my upstream bugs filed on
> Debian packages have been "lost" when otherwise "good" maintainers
> decided that they didn't have time to deal with upstream's request for
> information on a given bug. In my case, I wasn't subscribed to the bug
> (figuring the maintainer was on top of it) and I didn't even know that
> upstream had asked for more information (which I could have easily
> provided). In effect, I received worse customer service by filing the
> Debian bug than if I had just gone to upstream's Bugzilla and filed it
> there.
If you want to file *both*, that's fine, but *still* file a Debian bug
for a Debian package. And make sure *both* bug reports contain
pointers to the other report, so that everyone can easily find all the
information.
Thomas
Reply to: