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Re: Bug#242419: general: need for a webbased BTS

On Wed, Apr 07, 2004 at 09:46:21AM +0200, Andreas Tille wrote:
> On Tue, 6 Apr 2004, Joel Baker wrote:
> > > ACK.
> > > The *only* problem of reportbug is that users do not really know
> > > about it.  About 50% of people droping in at Debian boothes do
> > > not have the slightest idea how to repot bugs - even people who
> > > are long standing Debian users.  So I would suggest to reassign this
> > > bug to debian-www that this tool should be documented better on the
> > > web pages.  Or may be even debian-installer should mention reportbug
> > > to introduce users to this evident tool.
> >
> > Debian Hint #1: You can report a bug in a package with the 'reportbug'
> > command, which is available in the reportbug package.
> >
> > (from the fortunes-debian-hints package)
> >
> > How to get that out in front of more people is a question I am not able to
> > answer usefully at this time, but the hints package has been there a goodly
> > while (and is, as always, welcoming more hints submitted...)
> Well done.  We should localise fortunes-debian-hints in the first place and
> make it a base package. ;-)

fortunes-debian-hints is currently stored in UTF-8 format (it just happens
to be the proper subset that is also US/ASCII, right now, but should it
ever come into question it *will* be UTF-8, not Latin-1 or etc). There are
some package arrangement issues with localizing any fortune DB that I'm not
sure how best to address, but I have no fundamental objections to it.

As for making it standard, or base, I hesitate to suggest that quite
yet, mostly because there simply aren't enough hints in it (yet) that it
wouldn't get exceedingly boring. But since I know of at least a couple of
other OSes that do this sort of thing by default, I'm quite sure we can get
there. I just don't think that point is quite yet.

Note, however, that there's nothing whatsoever wrong with a package that
can display such things having a 'Suggests' on fortunes-debian-hints,
as long as it copes cleanly with it not being there; this would be my
recommendation for how to handle it in the short term.
Joel Baker <fenton@debian.org>                                        ,''`.
Debian GNU/NetBSD(i386) porter                                       : :' :
                                                                     `. `'

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