Bug#242419: general: need for a webbased BTS
On Tue, 6 Apr 2004, Gergely Nagy wrote:
> Besides, if someone finds reportbug too complicated (in its default
> mode; if you switch to advanced mode, it can be complicated, yes), he
> shouldn't report bugs at all. Last I used reportbug, it guided me
> through the bugreporting process, with lots of hints and whatnot. Can't
> be easier than that, I'd say.
ACK.
The *only* problem of reportbug is that users do not really know
about it. About 50% of people droping in at Debian boothes do
not have the slightest idea how to repot bugs - even people who
are long standing Debian users. So I would suggest to reassign this
bug to debian-www that this tool should be documented better on the
web pages. Or may be even debian-installer should mention reportbug
to introduce users to this evident tool.
Kind regards
Andreas.
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