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Re: Bug#242419: general: need for a webbased BTS



[ Replying to debian-devel rather than the bug itself, since this is not  ]
[ really relevant to resolving the bug.                                   ]

On Tue, Apr 06, 2004 at 10:53:26PM +0200, Andreas Tille wrote:
> On Tue, 6 Apr 2004, Gergely Nagy wrote:
> 
> > Besides, if someone finds reportbug too complicated (in its default
> > mode; if you switch to advanced mode, it can be complicated, yes), he
> > shouldn't report bugs at all. Last I used reportbug, it guided me
> > through the bugreporting process, with lots of hints and whatnot. Can't
> > be easier than that, I'd say.
> ACK.
> The *only* problem of reportbug is that users do not really know
> about it.  About 50% of people droping in at Debian boothes do
> not have the slightest idea how to repot bugs - even people who
> are long standing Debian users.  So I would suggest to reassign this
> bug to debian-www that this tool should be documented better on the
> web pages.  Or may be even debian-installer should mention reportbug
> to introduce users to this evident tool.

Debian Hint #1: You can report a bug in a package with the 'reportbug'
command, which is available in the reportbug package.

(from the fortunes-debian-hints package)

How to get that out in front of more people is a question I am not able to
answer usefully at this time, but the hints package has been there a goodly
while (and is, as always, welcoming more hints submitted...)
-- 
Joel Baker <fenton@debian.org>                                        ,''`.
Debian GNU/NetBSD(i386) porter                                       : :' :
                                                                     `. `'
				                                       `-

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