Bug#242419: general: need for a webbased BTS
On Tue, 6 Apr 2004, Jeroen van Wolffelaar wrote:
> > ACK.
> > The *only* problem of reportbug is that users do not really know
> > about it. About 50% of people droping in at Debian boothes do
> > not have the slightest idea how to repot bugs - even people who
> > are long standing Debian users. So I would suggest to reassign this
> > bug to debian-www that this tool should be documented better on the
> > web pages. Or may be even debian-installer should mention reportbug
> > to introduce users to this evident tool.
> Eh, If I go to debian.org, and either click support and then 'Bug
> tracking system', or go to right away to 'Bug reports' with 'Support' in
> at the left of the webpage, I find bugs.debian.org.
> And the first link is about reporting bugs, which plugs reportbug near
> the top of the page.
I did not say that *I* have problems to find it. I said that about 50%
of (even engaged) Debian users do not know reportbug. We can ignore
this fact but IMHO we should not.