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Re: BTS feature?

Steve M. Robbins writes:
> I don't follow your reasoning.  Are you suggesting that the bug
> submitters will be less annoyed if the bug is closed after 30 days,
> rather than immediately?  Why would that be?

Many bug submitters never respond to requests for additional information.
Example: let's say I receive a bug against pppconfig which says "I typed
pon and nothing happened!".  I conclude that it is probably operator error
and send a request for clarification to <bugid>-autoclose@bugs.debian.org.
In the meantime the submitter gets around to reading the pon man page and
realizes that his connection was up all the time.  He is so embarrassed
that he doesn't respond.  Consequently, at the end of 30 days the bug goes
away by itself.  Had he responded to my request, the bug would have become
permanent and I would have to deal with it.

I would think that this autoclose feature would be quite popular with
maintainers of packages that receive large numbers of spurious or duplicate
bug reports.
John Hasler
Dancing Horse Hill
Elmwood, Wisconsin

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